SHIPPING POLICY

Thank you for visiting and shopping at mariocapasa.com. Following are the terms and conditions that constitute our Shipping Policy.

Currently we ship within the United States.

Order cut-off time :  2 PM

Orders are generally shipped within 2-5 days (Monday – Friday)

The quality delivery time is 3-4 days (Monday – Friday)

 

Shipping Cost:

The shipping cost will be displayed on the checkout page once you enter your address. While we strive to meet the shipping and delivery dates provided, we are not responsible for any shipment delays.

Order changes

Once your order has been confirmed, it can't be modified or cancelled. If you'd wish to return a product, you have to start the returns procedure once you've received the item.

Item/s not received

If you've successfully placed an order and haven't received it yet while the tracking status shows it's delivered. You’d wish to contact the carrier, as once the item is bagged we don't have control over it (once it’s by the carrier), but if the problems still persists kindly write us at info@mariocapasa.com and we'll try our best to help and resolve the issue.

Sometimes tracking information won't be available. This could be due to technical issues because of which the tracking information isn't updated on the app. In such cases, if you're still unable to locate your item, contact us at info@mariocapasa.com and we'll assist you to resolve the issue.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Mariocapasa.com is not liable for any products damages or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Contact Us:

Phone:  +1 888-514-2390

Email: info@mariocapasa.com

Address:  8761 Beverly Blvd, West Hollywood, CA 90048

Hours of operation:9AM-6PM PST Monday-Friday